Adding/Inviting another User to FMTData

Modified on: Thu, 14 Aug, 2025 at 12:47 PM

By Harrison Court

SmartFill offers the option to invite other users to your web portal, strengthening security by allowing you to restrict users to specific pages and ensuring that actions performed on the web portal can be traced back to a specific individual.

You must be a Website Administrator to invite users onto the web portal.

Inviting a User to your Web Portal

In the top right, you will see a blue square with your first and last company initials; click on the square and select Admin. This will guide you to the User Management page.

Click on the Invite User button at the top right of the website. This will show the Invite User Wizard.

Fill in the form as desired.

"Email/Username already exists on an existing web portal" Error Message

This error message appears when you attempt to invite an email/username that already exists under a different company/web portal. You can not have the same username/email login under two web portals.

There are three solutions you can do to resolve this issue;

For existing usernames, simply choose a different username instead.
For existing emails, you can either;
- Utilise a username instead of an email.
- Delete the email from the old web portal.

Configuring a Username Instead

Return to the Invite User Wizard, and select Instead Use Username?

Fill in the Username and Password fields with your desired values.

Once you have configured the user, click Invite and forward the Username & Password to your desired person.

Deleting the Email from the other Web Portal

If the person you are inviting would rather have their email moved to the web portal you are attempting to invite them onto, please notify them to send an email from the email they use to log in to support@fmtweb.com requesting the removal of their current FMTData account.